LEADS BUILDER

HOW DOES IT WORK?​

We generate high volume, high converting, pre-screened POPIA-friendly leads across multiple direct to consumer channels (including digital, TV, SMS, call centre warm-up and face to face agents).

The leads are aggregated into one centralised engine to remove duplicates and incomplete leads. A decision engine optimally routes unique leads in real time.  

 

Additional value can be gained through the use of bespoke scorecards / selection  criteria and bureau segmentation.  World class analytics is our secret sauce as we aim to maximise the value of your campaigns by scaling the right lead generation activities.                                                                                 

SUCCESSES:

  • Helped an insurance company dramatically increase its sales with better quality (NTU) rates than they had previously experienced. To date  thousands of new sales created

  • Helped a company launch its first cold (modelled) lead and hot SMS lead generation campaigns. The portfolio created (and is still being created) by those campaigns recently exceeded R100 million in EV

  • Media planning models with >95% predicted vs actual accuracy. Much lower and more stable cost per lead.

OUR SERVICES

CUSTOMER BUILDER

HOW DOES IT WORK?​

With over 20 years call centre experience and an extensive network of fulfillment partners, Reach Republic is able to offer customer acquisition services in South Africa, UK and Australia.

 

Our managed call centre solutions allow our clients to enjoy a single procurement and management partner while gaining access to multiple fulfillment channels.  

                                                                               

REACH REPUBLIC PROVIDES:

  • A single procurement touch point to access over 30 local and international sales call centres

  • Level 2 BBBEE supplier status

  • Lead delivery and capacity management

  • Stable lead flows with potential to optimise agent-lead matching

  • Call centre onboarding and training

  • Call centre management – sale delivery/QA management

  • Call centre level reports: conversion rates by agent etc

INTERMEDIATED SALES

REACH REPUBLIC PROVIDES:

  • A single procurement touch point to access over 30 local and international sales call centres

  • Level 2 BBBEE supplier status

  • Lead delivery and capacity management

  • Stable lead flows with potential to optimise agent-lead matching

  • Call centre onboarding and training

  • Call centre management – sale delivery/QA management

  • Call centre level reports: conversion rates by agent etc

INTERMEDIATED SALES

HOW DOES IT WORK?​

As a licensed intermediary Reach Republic offers high volume customer acquisition services by leveraging lead generation, sales fulfilment and a our first-to-market technology platform. 

Our team boasts over 30 years combined experience in the life insurance industry. This in combination with our experience in D2C marketing and call centre management means that we understand what it takes to sell insurance. 

We deliver final new customer sales, removing all the headache of managing multiple sales partners and lead suppliers. 

                                                                             

Contact us now to find out more about our intermediary solution - let us help you exceed your insurance sales targets.

TECHNOLOGY BUILDER

HOW DOES IT WORK?​

We have spent the last few years perfecting our 'Click to Config' sales front end that allows for a product to be configured onto our platform once and then used across multiple fulfilment channels. 

An easy to use layout, live dashboard reporting and the ability to integrate seamlessly to not only bank verification partners and back end systems but also with diallers makes this sytem the ideal solution for any company who wants to scale their sales opportunities. 

The system is able to generate and send policy  documentation via SMS and generates email alerts to facilitate smooth transitions of work between call centre agents and QA agents. 

It is built with efficiency and speed in mind so that your product can get to market faster than your competitions without sacrificing on quality and security. Off the shelf and bespoke solutions are available.

Would you like to see a demo? Get in touch with us and we can arrange a time that suites you.

+27 (0) 21 531 8421

2nd Floor Gardner Place, Gardener Way, Pinelands, Cape Town, South Africa

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ASISA ESD Fund Investee

BBBEE LEVEL 2

Authorised Financial Services Provider (FSP 50890)